Responsible Gaming

      RESPONSIBLE GAMING

      Use the links below to locate the Responsible Gaming page relevant to your state:

      WHAT IS PROBLEM GAMBLING?

      For the vast majority of people gambling is a form of entertainment, like going to a show or out to dinner. These individuals can gamble without harmful effects. Individuals who enjoy gambling as a social pastime game responsibly by knowing their limits. They are able to stop when they want to.

      However, there is a small percentage of gamblers for whom the activity becomes problematic or even uncontrollable. There are individuals who can't control their urge to gamble – even when the consequences negatively affect their finances, their lives, and their family. This is problem gambling.

      Problem gambling is an addiction – like alcoholism or drug abuse. As with other addictions, an addiction to gambling requires the individual suffering from the addiction to take personal responsibility.

      It isn’t possible to predict who will develop a gambling addiction. There is no "typical" problem gambler. It can happen to anyone. Gambling addiction occurs with people of every race, sex, age, religion, and socio-economic group.

      Warning signs of problem gambling can include any of the following:

      • Losing time from work, school, or family due to gambling

      • Repeated failed attempts to stop or control the gambling

      • Borrowing money to gamble or pay gambling debts

      • Gambling to escape worry or trouble

      • Neglecting the care of oneself or one’s family in order to gamble

      • Lying about the amount of time and money spent on gambling

      • Gambling more money in an attempt to win back losses

      • Selling or pawning personal possessions to get money to gamble

      • Feelings of hopelessness, depression, or suicide as a result of gambling

      IDENTIFY AND REDUCE THE RISKS

      If you choose to play online, there are some general guidelines that can help make your playing experience safer, and reduce the risk of problems occurring:

      • If you choose to gamble, do so for entertainment purposes. If your gambling is no longer an enjoyable activity, then ask yourself why you are still “playing”.

      • Treat the money you lose as the cost of your entertainment. Treat any winnings as a bonus.

      • Set a dollar limit and stick to it. Decide how much of your budget you want to allow for gambling. Leave when you reach your budget limit whether you are winning or losing.

      • Set a time limit and stick to it. Decide how much of your time you want to allow for gambling. Leave when you reach the time limit whether you are winning or losing.

      • Expect to lose. The odds are that you will lose.

      • Make it a private rule not to gamble on credit. Do not borrow money to gamble.

      • Create a balance in your life. Gambling should not interfere with or substitute for friends, family, work or other worthwhile activities.

      • Avoid “chasing” lost money. Chances are the more you try to recoup your losses the larger your losses will be.

      • Don’t gamble as a way to cope with emotional or physical pain. Gambling for reasons other than entertainment can lead to problems.

      • Become educated about the warning signs of problem gambling. The more you know, the better choices you can make.

      For more information regarding the risks associated with gambling, we recommend reading the New York Council on Problem Gambling’s explanatory page on gambling disorder.

      RESOURCES

      There are many nationwide and local resources available to provide assistance. If you suspect that you or a loved one may have a gambling problem, or you would like more information about problem gambling, the below resources are available to answer your questions and offer confidential assistance. You can talk to caring and knowledgeable counselors who will provide information on available treatment and support resources in your area.

      NATIONWIDE RESOURCES

      LOCAL RESOURCES

      Arizona

      Colorado

      Indiana

      Louisiana

      Massachusetts

      Michigan

      New Jersey

      New York

      Tennessee

      Virginia

      West Virginia

      ACCOUNT SETTINGS

      Playing on WynnBET should be a fun interaction and a great experience. There are several ways to gamble responsibly, which involve making personal choices about your self-imposed responsible gaming limits. You can choose to set a cooling-off period, set a limit for the amount of time you play per day or week, limit your deposit amount, or limit the amount wagered per day, week, or month. You may also entirely exclude yourself from gambling activities or close your account. See below for details on each of these options.

      Cooling Off / Timeout Period

      You may set a cooling off or timeout period, which will suspend your ability to conduct certain transactions on your account, including making wagers, participating in promotional offers, depositing funds, or increasing your self-imposed limits.

      You may select the cooling off period you wish to self-impose. In Louisiana, you may choose from 30, 60, or 90 days. In Michigan, you may specify anywhere from 3 to 365 days. In all other states, you may choose from a range of 3 days to 4 weeks.

      Once you have set your cooling off period you cannot remove it until it has expired, unless authorized by WynnBET Compliance. After the duration of the selected cooling off period has expired, the system will automatically reactivate your account, allowing you to conduct transactions again. Upon selecting a cooling off period, you will receive an e-mail notification of the suspension. You will not receive any promotional offers or push notifications during your cooling off period.

      To withdraw funds from your account during your cooling off period, please contact Customer Support.

      Time Limits

      You may set a daily or weekly time limit on your account, which sets a maximum time for gaming, measured while you are logged in. When you have reached your maximum daily or weekly time limit, you will not be able to wager until the next day or week.

      Deposit Limits

      You may set daily, weekly, and monthly deposit limits, which limit the amount of funds you can deposit into your account during the specified timeframe. When you have reached your maximum deposit amount you will no longer be able to make deposits until the timeframe has elapsed.

      Spending Limits

      You may set daily, weekly, and monthly spending limits, which limit the amount of funds that you may wager during the specified timeframe. By setting your spending limits you may choose the maximum amount you put at risk during a particular time period. When you have reached your spending limit, you will no longer be able to wager until the timeframe has elapsed.

      Setting and Changing Limits

      To set or adjust your self-imposed time, deposit, and spending limit choices, please log in to your WynnBET account and go to the Responsible Gambling section under the user menu. Initial limits and decreases in your limits will take effect immediately. Any increase to your limits will become effective after a delay, which varies by state:

      • In Colorado, New York, Tennessee, and Virginia all limit increases will take effect at midnight on the second day after the increase was requested (e.g., a limit-increase request placed on Friday will take effect on Sunday).

      • In Louisiana, all limit increases will take effect at midnight on the fourth day after the increase was requested (e.g., a limit-increase request placed on Friday will take effect on Tuesday).

      • In Indiana and New Jersey, increases to daily limits will take effect the following day, increases to weekly limits will take place on the Monday following the request, and increases to monthly limits will take place on the first day of the next month.

      • In Massachusetts, Michigan, and West Virginia, any increase to a self-imposed limit will be delayed by the amount of time applicable to the limit—increases to daily limits will be delayed by 24 hours, increases to weekly limits will be delayed by one week, and increases to monthly limits will be delayed by one month. After the delay, the player must return and reconfirm the increase request before it will take effect.

      RESPONSIBLE GAMING TOOLS VIDEO (New Jersey)

      To see how the account settings and other responsible gaming tools work in our app,
      please watch our How-To Guide on Responsible Gaming. Note that the details in the
      video are specific to our New Jersey app.

      SELF-EXCLUSION

      You have the option to self-exclude, which will result in the suspension of your account and refund of your account balance.

      When you self-exclude, WynnBET may share this information with its U.S. affiliates (collectively, "Wynn"), which may result in your exclusion from any gaming operation run by Wynn. The ultimate responsibility to limit your access to WynnBET and its services remains yours alone, and WynnBET is not liable for any act or omission in processing or attempting to comply with your request for self-exclusion, including any failure to withhold your gaming privileges.

      If you would like to permanently self-exclude from WynnBET, please follow instructions below on Closing Your Account.

      The options for self-exclusion vary by state and are explained below. In most states, you have to the option to self-exclude from WynnBET only or from all gaming activities in the state by using the state’s self-exclusion system.

      WYNNBET SELF-EXCLUSION

      NOTE: There is no WynnBET-only self-exclusion available in New Jersey or Tennessee. In those states, completing the WynnBET self-exclusion form will automatically include you on the state’s self-exclusion list and you will be excluded from other gaming activities in the state (see state specifics below).

      You may self-exclude from WynnBET by logging into your account and, under the user menu, selecting Responsible Gambling, then Self Exclusion. You may choose to exclude yourself for a period of 1 year, 5 years, or indefinitely (“indefinite” option not available in Michigan or New Jersey). After the self-exclusion period has expired, the account will be reactivated and available for use. Any request to be removed from self-exclusion before the self-exclusion period has expired will be reviewed by the WynnBET compliance department. There is no guarantee that early removal will be granted.

      Self-exclusion applies to online casino gambling as well as sports betting (where applicable). Except in New Jersey and Tennessee, self-exclusion on WynnBET does not extend your exclusion.

      STATEWIDE SELF-EXCLUSION

      Arizona

      You may request to voluntarily self-exclude yourself from all sports betting services in the state through the Arizona Department of Gaming Sports Betting Self-Exclusion Program. Please note, any request to be removed from statewide self-exclusion before the exclusion period has expired must be directed to the Arizona Department of Gaming.

      If you self-exclude using Arizona’s Event Wagering & Fantasy Sports self-exclusion program, WynnBET will be notified, and your account will be suspended accordingly.

      Colorado

      You may request to voluntarily self-exclude yourself from certain gaming activity in the state through the Problem Gambling Coalition of Colorado Self-Exclusion Program. Please note, any request to be removed from statewide self-exclusion before the exclusion period has expired must be directed to the Problem Gambling Coalition of Colorado.

      If you self-exclude using PGC’s self-exclusion program, WynnBET will be notified, and your account will be suspended accordingly.

      Indiana

      You may request to voluntarily self-exclude yourself from all mobile sports wagering in the state through the Indiana Gaming Commission’s Internet Self Restriction Program. Please note, any request to be removed from statewide self-restriction before the exclusion period has expired must be directed to the Indiana Gaming Commission.

      If you self-exclude using Indiana’s self-restriction program, WynnBET will be notified, and your account will be suspended accordingly.

      Louisiana

      You may request to voluntarily self-exclude yourself from all sports betting services in the state through the Louisiana Gaming Control Board Voluntary Exclusion Program. Please note, any request to be removed from statewide self-exclusion before the exclusion period has expired must be directed to the Louisiana Gaming Control Board.

      If you self-exclude using Louisiana’s self-restriction program, WynnBET will be notified, and your account will be suspended accordingly.

      Massachusetts

      You may request to voluntarily self-exclude yourself from all sports betting services in the state through the Massachusetts Self-Exclusion Program. Please note, any request to be removed from statewide self-exclusion before the exclusion period has expired must be directed to the Massachusetts Gaming Commission.

      If you self-exclude using the Massachusetts Self-Exclusion Program, WynnBET will be notified, and your account will be suspended accordingly.

      Michigan

      You may request to voluntarily self-exclude yourself from all internet gaming and sports betting services in the state through the Michigan Gaming Control Board Internet Gaming Self-Exclusion Program.

      You also have the option to appear on the Michigan Disassociated Persons List for your lifetime, which will exclude you from all gambling operations in Michigan, including brick and-mortar casinos.

      Please note, any request to be removed from Internet Gaming Self-Exclusion before the exclusion period has expired, or from the Disassociated Persons List, must be directed to the Michigan Gaming Control Board. You cannot be removed from the Disassociated Persons List until a minimum of 5 years has passed and you complete a Request for Removal with the Michigan Gaming Control Board.

      If you self-exclude using Michigan’s internet gaming self-exclusion program or the Disassociated Persons List, WynnBET will be notified, and your account will be suspended accordingly.

      New Jersey

      You may exclude yourself from all internet gambling in New Jersey by logging into your WynnBET New Jersey account and, under the user menu, selecting Responsible Gambling, then Self Exclusion, and completing the form. Submitting the self-exclusion form for WynnBET New Jersey will automatically be opting out of ALL Internet related gambling in New Jersey, not just WynnBET.

      Alternatively, you may use the New Jersey Division of Gaming Enforcement Self-Exclusion Registration to self-exclude in New Jersey. If you self-exclude using that site, the State will subsequently notify WynnBET and your account will be suspended accordingly.

      You may use the WynnBET form or the State’s form to self-exclude for 1 year or 5 years. If you wish to self-exclude indefinitely, you must do so in person by visiting a Division of Gaming Enforcement office.

      Any request to be removed from self-exclusion in New Jersey before the expiration of the selected self-exclusion period must be done through the Division of Gaming Enforcement.

      New York

      You may request to voluntarily self-exclude yourself from all gaming activities in the state through the New York State Gaming Commission’s Voluntary Self Exclusion program. Please note, any request to be removed from statewide self-exclusion before the exclusion period has expired must be directed to the New York State Gaming Commission.

      If you self-exclude using New York’s voluntary self-exclusion program, WynnBET will be notified, and your account will be suspended accordingly.

      Tennessee

      You may exclude yourself from all sports betting, account-based lottery, or gaming activities in Tennessee by logging into your WynnBET Tennessee account and, under the user menu, selecting Responsible Gambling, then Self Exclusion, and completing the form. Submitting the self-exclusion form for WynnBET Tennessee will automatically be opting out of ALL sports betting operators in Tennessee, not just WynnBET.

      Please note, any request to be removed from the self-exclusion list before the exclusion period has expired must be directed to the Tennessee Sports Wagering Advisory Council. After the self-exclusion period has expired, the account will be reactivated and available for use.

      Virginia

      You may request to voluntarily self-exclude yourself from all sports betting, account-based lottery, and gaming activities through the Virginia Lottery Self-Exclusion program.

      If you self-exclude using Virginia’s self-exclusion program, WynnBET will be notified, and your account will be suspended accordingly.

      West Virginia

      You may request to voluntarily exclude yourself from all sports betting and internet gaming services in the state through the West Virginia Lottery Self-Exclusion
      Program      . Any request to be removed from statewide self-exclusion before the exclusion period has expired must be directed to the West Virginia Lottery.

      If you self-exclude using the West Virginia Lottery Self-Exclusion Program, WynnBET will be notified, and your account will be suspended accordingly.

      CLOSING YOUR ACCOUNT

      If you would like to close your WynnBET account, this can be done by contacting our Customer Support team.

      BE AWARE OF THE COMMON MYTHS ABOUT COMPULSIVE GAMBLING

      We believe gambling should be done for fun and entertainment. But some customers who engage in recreational gambling do not believe they could become addicted, and sometimes hold onto false beliefs or myths about problem gambling that can lead to denial and other problems. Some of the more common myths are listed below.

      Myth: A compulsive gambler gambles every day

      Fact: A problem gambler may gamble frequently or infrequently. If a person's gambling is causing psychological, financial, emotional, marital, legal or other consequences for themselves and the people around them, then they could be displaying signs of a gambling problem.

      Myth: A compulsive gambler will bet on anything and gamble at any opportunity on any form of gambling.

      Fact: Most problem gamblers have a favorite form of gambling that causes them problems and are not likely to be tempted by betting on other things. For example, a gambler who makes weekly trips to the racetrack may not be tempted by lottery tickets or slot machines. Some compulsive gamblers also engage in secondary forms of gambling, but these are not usually as problematic.

      Myth: Gambling only becomes a problem when you lose every last penny. Compulsive gambling is just a financial problem.

      Fact: How much money you win or lose does not determine if you have a gambling addiction. Compulsive gamblers may win big and then lose all their earnings the next day, or they may only bet a certain amount each time. Typically, those with gambling problems will incur enough debt that the financial consequences of their behavior begin impacting their lives, but that is not always the case.

      Myth: It's not possible to become addicted to something like gambling.

      Fact: Certain activities, such as gambling, can be just as addictive as alcohol or drugs. Gambling may produce a euphoria that encourages a compulsive gambler to keep repeating the behavior to achieve that effect. As with drugs and alcohol, a gambling addict may develop a tolerance for gambling and take bigger and bigger risks to achieve that euphoria. A compulsive gambler will give in to a craving for gambling by doing it more often, regardless of the negative consequences. As with any other addictions and compulsive behavior, pathological gamblers may also be in denial about their behavior and may not believe they have a problem at all.

      Myth: Only irresponsible people become addicted to gambling.

      Fact: Many problem gamblers hold, or have held, responsible community positions. In addition, even people with a long history of responsible behavior are vulnerable to developing a gambling problem. It is common for people to believe that those suffering from addictions are weak-willed and irresponsible. But anybody can become addicted to gambling, no matter how responsible they are.

      Myth: Compulsive gambling isn't really a problem if the gambler can afford it.

      Fact: Problems caused by excessive gambling are not just financial. If a person's gambling is interfering with their ability to act in accordance with their values, then there is a problem. For example, too much time spent on gambling means less time to spend with family, friends and others. It can lead to relationship breakdown and loss of important friendships.

      Myth: It's easy to recognize a compulsive gambler.

      Fact: Problem gambling has been called the hidden addiction. It is very easy to hide as it has few recognizable symptoms, unlike alcohol and drug use. Many problem gamblers themselves do not recognize they have a gambling problem. Problem gamblers often engage in self-denial.

      Myth: If I keep gambling, my luck will change and I'll win back the money I've lost.

      Fact: Each time you place a bet, the outcome is completely independent of the previous bet. This means that the odds are no more in your favor on the tenth bet than they were on the first bet. Risking more, or playing longer, will not improve your chances of winning.

      Myth: I have a feeling that today is my lucky day. I just know I'm going to win.

      Fact: Hoping, wishing, or even needing to win money has absolutely no influence on the outcome of a game of chance.

      If any of these myths are realities for you or a loved one, it may be necessary to consider seeking treatment for a gambling addiction.

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